Developers

I am a third party app developer or integration developer. I want to develop an app/integration using ServiceTitan’s APIs. How can I get started?

Please visit the Request Access tab and fill out the form. Once your details are received one of our team members will review your information, if required get in touch with you. Finally you will get access to an integration environment where you can get started. 

As an existing or potential developer will I get access to the integration environment?

Yes, all developers will get access to one instance of the integration environment which all of the users in your organization can share. 

As a developer which environments will I have access ? What data will I have access to in the integration environment?

As a developer you will have access to an integration environment with standard demo data  for your app development and testing activities. 

Will my app key generated in integration environment work for making calls in production on behalf of the customer?

The App key you generate in the integration environment is not environment specific and works when you make calls to access customer resources in production as well. 

You will need to obtain the Client ID & Secret Key in the integration or production environment accordingly from the ServiceTitan customers who intend to use your app.

As a developer, do I have visibility into my app usage and metrics?

Yes, within the "My Apps" tab in your developer portal account you will have access to your "API Usage Report" for each of your apps.

What is the ServiceTitan Marketplace?

Our ServiceTitan Marketplace is the go-to destination for ServiceTitan customers to discover and connect with complementary products and services. From third-party integrations to service providers, the Marketplace offers a curated ecosystem of solutions to help further enhance your ServiceTitan experience.

As a prospective partner, how can I get a partner listing in the Marketplace?

To get your product or service listed in our Marketplace, you must first join our Partner Program and sign a formal agreement with ServiceTitan. The process involves meeting several requirements, including 1) passing an Information Security Review, 2) adhering to our API Terms of Use, and 3) committing to our partnership terms.

Once these steps are completed, our team will guide you through the process of publishing your Marketplace listing. To start, you can fill out our Partner Program Application here.

I have questions about our ServiceTitan Marketplace. Who can I contact?

Official partners can reach out to their respective channels provided to them during their Partner Onboarding process.